English Preparatory School Unit Quality Policy

Purpose: To secure teaching, research and community engagement processes in line with national and international standards; to increase student and stakeholder satisfaction; and to ensure continuous improvement through data-driven management and a risk-based approach.

Scope: Covers program design, instruction, assessment and evaluation, student support services, faculty development, and resource management.

Core Principles

• Student-centeredness
• Data-driven decision making
• Continuous improvement
• Ethics, transparency and accountability
• Stakeholder engagement

Short-term Objectives

• Improve language proficiency rates
• Increase student satisfaction
• Enhance faculty competencies

Implementation: Quality indicators are monitored regularly; data and feedback inform decisions. Responsibility: Unit leadership and the quality unit are accountable for implementation and follow-up.

Review: The policy is reviewed and updated at least once a year.